Powered by DirectCrews
Everything you need to know about getting a new roof with DirectCrews.
DirectCrews is a platform for getting transparent, no-haggle pricing on roofing and home services. We show you exactly what materials cost, what labor costs, and our 15% platform fee - no hidden markups, no negotiating. We handle everything from quote to completion, sending vetted installation crews to complete your project.
Traditional contractors charge 30-50% markups and make you haggle for a fair price. DirectCrews gives you transparent, no-haggle pricing upfront. You see exactly what materials cost, what labor costs, and our 15% platform fee. No games, no negotiating. You get:
Same professional results, $3,000-$6,000 in savings.
Yes. All installation crews on our platform carry required licensing and insurance.
We verify all documentation before any crew can work through DirectCrews. You can view our installers on our Meet the Installers page.
Complete pricing transparency and no haggling. We show you exactly what materials cost, what labor costs, and our 15% platform fee. The price you see is the price you pay - no negotiating, no surprises. You get:
Transparent pricing with a 15% platform fee. No haggling, no games. Traditional roofing companies charge 30-50% markups but hide them, then make you negotiate to get a fair price. We show you everything upfront:
You're not getting a cheaper roof - you're getting the same quality roof without hidden markups or negotiating games.
Yes. Once your project is approved and scheduled, pricing is locked.
If unforeseen structural issues are discovered after tear-off (such as rotted decking), you will be notified with photo proof and pricing approval before additional work proceeds.
No. Pricing includes labor, materials, debris removal, and standard installation components.
Optional upgrades or unexpected repairs are only performed with homeowner approval. No "administrative fees," no "fuel surcharges," no surprises.
Payments are made through the DirectCrews platform.
Funds are only released after required job completion documentation and homeowner approval. This protects both homeowners and crews.
Payment Methods (No Extra Fees): Credit Card, Debit Card, ACH Bank Transfer, Check
Yes — we offer flexible financing options so you can break your roof into affordable monthly payments instead of paying everything upfront.
Ask about financing during your free inspection and we'll walk you through the available plans.
Most projects can begin within 1-3 weeks depending on crew availability and weather conditions.
Peak storm seasons may extend scheduling slightly.
Most residential roof replacements are completed in one day.
Larger or more complex projects may take additional time. You will receive a timeline before work begins.
Safety comes first.
If weather conditions prevent safe installation, the project will be rescheduled for the next available safe window at no additional cost.
No, but we recommend being available by phone in case decisions or updates are needed during the project.
We use industry-standard materials from trusted manufacturers including Owens Corning, GAF, CertainTeed, IKO, and Atlas.
Material options and upgrades are selected during your project configuration in our Roof Builder tool.
If decking or structural issues are uncovered, we document the issue with photos and review pricing with you before proceeding.
No surprise charges. Full transparency even before issues are uncovered - we show worst-case plywood costs upfront in your quote.
Yes. Full job-site cleanup is included with every project, including magnetic nail sweeps to remove all debris.
We won't consider the job done until your property looks better than when we arrived.
We document every project with before, during, and after installation photos which are reviewed for quality verification before final payment release.
We're happy to explain the entire roof installation process end-to-end and what you should expect!
Yes. DirectCrews provides a 5-year workmanship warranty on all installations. Material warranties are provided by manufacturers (typically 25-50 years depending on the shingle).
Warranty details are presented before booking so you know exactly what coverage applies.
Visit our Warranties page for full details on coverage by manufacturer.
Contact DirectCrews directly. We stand behind our work and handle all warranty issues.
We'll determine if it's a workmanship issue (we fix it) or a manufacturer defect (we help you file a claim). Either way, you deal with us - not a subcontractor.
We make it right. Period.
DirectCrews manages your project end-to-end, which means we're accountable for the results. Our payment structure (50% held until completion and your approval) ensures quality work. If issues arise, contact us directly and we'll resolve them.
DirectCrews handles permits. Where permits are required, we take care of the application process.
Permit costs are included in your quote - no surprises.
Yes. Projects can be rescheduled with notice.
Before materials are ordered (24-48 hours): Full refund of deposit, no questions asked.
After materials are ordered: You're responsible for material costs. We'll provide receipts and can help sell unused materials.
Yes, upgrades can be made prior to material ordering.
Changes after ordering may require pricing adjustments.
Yes. DirectCrews manages your entire project. You'll have a dedicated point of contact for scheduling, questions, and any concerns throughout the process.
All our installation crews go through a rigorous vetting process including verification of experience, licensing, insurance, and past work quality.
We only work with crews who meet our standards - and because we manage the entire project, we're accountable for the results.
Get an instant quote for your new roof in minutes. No salespeople, no pressure.
Get Your Free Quote →